Frequently Asked Questions

Everything you need to know about bringing beauty into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original condition and packaging. Please note that shipping fees for returns are the responsibility of the customer unless the item arrived damaged.

Do you ship internationally?

Currently, The Dahlia House ships to the continental United States and Canada. We are working on expanding our shipping zones to more international locations soon.

How do you ensure fragile items are protected during shipping?

We take great care in packaging our delicate items using eco-friendly protective materials and reinforced boxes to ensure your home goods arrive in perfect condition.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products sustainably sourced?

At The Dahlia House, we prioritize artisans and manufacturers who use sustainable materials and ethical labor practices to create high-quality, long-lasting home essentials.